Ticket Storm is a free 3D browser game where you play as an AI support agent triaging and resolving tickets across impossible-geometry worlds. It is playful on purpose — but the underlying experience is honest about what automated support has to handle: conflicting goals, odd edge cases, noisy inputs, and decisions made under time pressure.
Most conversations about AI in customer support live in dashboards and ROI decks. Ticket Storm makes the work concrete. After 10 minutes of playing, the texture of what an AI support agent is actually doing — routing, prioritizing, choosing whether to escalate — becomes much more intuitive.
It is a good artefact for CX leaders who want to give their teams a tangible way to think about AI support. Share it in a kickoff, use it to open an offsite, or just play it to spot patterns in your own assumptions about what AI should and should not do.
No signup, no downloads. Runs in any modern browser.
A free 3D browser game where you play an AI support agent triaging customer tickets across surreal worlds.
Games make abstract work concrete. Ticket Storm gives CX leaders a tactile way to think about what AI support actually does.
Yes. Many leaders share it as a conversation starter in offsites or AI rollout kickoffs.